Orders -FAQs

How do I place an order?

You can browse products by category or age group on our website. Add your chosen items to the cart, proceed to checkout, and complete payment via our secure payment gateway.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, Net Banking and Cash on Delivery (COD) for all orders.

How long will delivery take?

Orders are usually processed within 3–6 hours. Delivery time depends on your location:

  • Tamilnadu: 2–4 business days

  • Other Status: 4–7 business days
    You will receive a tracking link once your order is shipped.

Do you offer free shipping?

Yes, we offer free standard shipping on orders above â‚ą499. For orders below this, a small shipping fee may apply based on your location.

Can I return or exchange a product?

Yes, we offer a 7-day return/exchange policy on unused products in original packaging. To initiate a return, please contact our support team with your order number or You can request return through Dashboard.

What if the item I received is damaged or incorrect?

If you receive a defective, damaged, or wrong item, please notify us within 48 hours of delivery. We will arrange for a free replacement or refund after verification.

How can I contact customer support?

You can reach our support team via:

Do you offer bulk orders for schools or events?

Yes, we offer special pricing for bulk purchases by schools, playgroups, and event organizers. Contact us for more info.

Can I cancel my order after placing it?

Yes, you can cancel an order before it is shipped. Go to your account → My Orders → Cancel. If already shipped, you may request a return after delivery.

Can I track my order?

Yes. Once shipped, you’ll receive a tracking link via email. You can also track orders using Track Order On our website

How can I stay updated about new toys and deals?

Subscribe to our YouTube Channel or follow us on Instagram and Facebook @NOIIETtoys for the latest launches, offers, parenting tips, and learning activities.

Affiliate Marketing – FAQs

What is the NOIIET Affiliate Program?

The NOIIET Affiliate Program allows bloggers, influencers, educators, and content creators to earn commission by promoting our educational toys. You’ll earn money every time someone purchases using your referral link.

Who can join the affiliate program?

Anyone with a website, blog, YouTube channel, social media presence, or parenting/education community can apply. We welcome:

  • Parenting bloggers

  • Teachers and educators

  • Influencers (Instagram, YouTube, Facebook, etc.)

  • Affiliate marketers

How do I join the affiliate program?

It’s simple:

  1. Go to our Affiliate Signup page (e.g., noiiet.in/affiliate)

  2. Fill out the form with basic details

  3. Once approved, you’ll receive a unique referral link

  4. Start promoting and earning!

How much commission can I earn?

We offer up to 10% commission on every successful sale made through your affiliate link. Commission rates may vary by product category or promotional campaign.

How will I get paid?

Payouts are made monthly via bank transfer or UPI, once you reach the minimum payout threshold of â‚ą500. You'll need to provide your payment details in your affiliate dashboard.

Is there any cost to join?

No, joining the NOIIET Affiliate Program is completely free. There are no hidden charges or signup fees.

How can I track my referrals and earnings?

Once approved, you’ll get access to an affiliate dashboard where you can:

  • Track clicks

  • See sales from your referrals

  • Monitor commissions

  • Download creatives and banners

How long does a referral link remain active?

Our referral cookie lasts for 30 days. That means if someone clicks your link and makes a purchase within 30 days, you’ll still get the commission—even if they don’t buy immediately.

Are there any restrictions or rules I should know?

Yes. To ensure fairness and compliance:

  • Do not use spammy or misleading promotions

  • Do not run paid ads using our brand keywords

  • Do not falsely claim affiliation with NOIIET as an employee or partner

Violating these may lead to account suspension.

Can I promote via WhatsApp or Telegram groups?

Yes, you can share your referral link in WhatsApp, Telegram, parenting communities, school groups, etc., as long as it’s shared ethically and without spam.

Can I use the affiliate program to buy products for myself?

No. Self-referrals are not eligible for commission. The program is intended to reward genuine referrals only.

Who can I contact if I have questions or need help?

For any affiliate-related queries, Contact us at: 12345678920 Or WhatsApp. 
We typically respond within 24–48 hours.